Frequently Asked Questions

Products

What if the item is sold out?

Do you have a storefront?

How can I order for my company?

Does your wheels come with tires?

What are your wheels made of?

How are your wheels made?

Where are your wheels manufactured?

Shipping

How long before I receive my order?

Where do you ship?

Do you ship outside the U.S.?

How much is shipping?

How can I edit my shipping address after I've placed an order?

Can I expedite my order?

Returns and Exchanges

What is your return and exchange policy?

Are returns and exchanges free?

How can I get a pre-paid shipping label to exchange an item?

How long will it take to receive my refund?